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Privacy Policy

Last Updated: August 27, 2026

This Privacy Policy explains how we collect, use, disclose, and protect information when you use our mobile application and related services (collectively, the "Services").

By using the Services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use the Services and the features available to you, we may collect certain information, including:

 

Information You Provide

We may collect information that you voluntarily provide, such as:

  • Name

  • Email address

  • Phone number

  • Account or profile information

  • Information submitted through forms

  • Customer support communications

  • Content or information you choose to provide through the Services

We only request information that is reasonably necessary to provide, maintain, or support the Services.

 

Device and Technical Information

Certain technical information may be collected automatically when you use the Services, including:

  • Device type and model

  • Operating system and version

  • Application version

  • Device identifiers or similar technical identifiers

  • IP address

  • Language and regional settings

  • Crash information

  • Diagnostic information

  • Performance information

This information may be used to maintain, troubleshoot, secure, and improve the Services.

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Usage Information

We may collect limited information about how you interact with the Services, such as:

  • Features accessed

  • Application interactions

  • Session information

  • Error events

  • Diagnostic events

Where required by applicable law or platform requirements, appropriate permission or consent will be obtained before collecting certain categories of information.

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2. Device Permissions

Certain features may require access to device functions or information, including:

  • Camera

  • Photo library

  • Microphone

  • Contacts

  • Notifications

  • Location

Where required, the Services will request permission through the device operating system before accessing protected resources.

You may manage these permissions through your device settings. Disabling certain permissions may affect the availability or functionality of related features.

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3. How We Use Information

We may use collected information for purposes such as:

  • Providing and operating the Services

  • Creating and managing user accounts

  • Providing requested features and functionality

  • Processing user requests

  • Providing customer support

  • Maintaining service performance and reliability

  • Diagnosing technical issues

  • Improving security and user experience

  • Preventing fraud, abuse, unauthorized access, or harmful activity

  • Providing important service-related communications

  • Complying with applicable laws, regulations, legal processes, or lawful requests

We do not use personal information for materially different purposes without providing appropriate notice or obtaining consent where required.

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4. Sharing of Information

We do not sell personal information in exchange for monetary payment.

We may share information in limited circumstances, including the following.

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Service Providers

We may use third-party service providers to help operate and support the Services, including providers of:

  • Cloud hosting

  • Data storage

  • Authentication

  • Analytics

  • Crash reporting

  • Communications

  • Customer support

  • Security and fraud prevention

These providers may process information as reasonably necessary to provide services on our behalf.

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Legal Requirements

We may disclose information where reasonably necessary to:

  • Comply with applicable law or legal process

  • Respond to lawful requests from public authorities

  • Protect our legal rights, property, or safety

  • Protect users or third parties

  • Investigate fraud, abuse, security incidents, or violations of applicable terms

 

Business Transfers

If the business operating the Services is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable legal requirements.

5. Third-Party Services

The Services may rely on third-party software development kits, infrastructure, APIs, analytics tools, authentication providers, notification services, or other technology providers.

These third parties may process certain information in connection with the services they provide.

Third-party services may be governed by their own privacy policies and terms.

The third-party services used may change over time as the Services and supporting infrastructure evolve.

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6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Services, maintaining security, resolving disputes, enforcing agreements, and complying with applicable legal obligations.

Retention periods may vary depending on:

  • The type of information

  • The purpose for which it was collected

  • Operational requirements

  • Security requirements

  • Applicable legal or regulatory requirements

When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

Certain information may remain temporarily in backup systems or logs until deleted through normal system retention processes.

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7. Account and Data Deletion

If the Services allow users to create an account, users may request deletion of their account and associated personal information through the account management or support options available within the Services.

After receiving a valid deletion request, we will take reasonable steps to delete or anonymize information associated with the account, unless retention is reasonably necessary or required for purposes such as:

  • Legal or regulatory compliance

  • Fraud prevention

  • Security

  • Dispute resolution

  • Financial or transaction recordkeeping

  • Enforcement of agreements

Residual copies may remain temporarily in backup systems until removed through normal retention processes.

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8. Your Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to certain personal information

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Withdraw consent where processing is based on consent

  • Object to or restrict certain processing

  • Request information about how personal information is used

Privacy-related requests may be submitted through the support or contact options available within the Services or through our official support channels.

We may need to verify your identity before processing certain requests.

Applicable rights and exceptions may vary depending on your jurisdiction.

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9. Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic transmission, network, system, or method of storage can be guaranteed to be completely secure.

Accordingly, we cannot guarantee the absolute security of information transmitted through or stored by the Services.

Users are responsible for maintaining the confidentiality of their account credentials and for taking reasonable precautions when using the Services.

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10. International Data Processing

Information may be processed or stored in countries or regions other than the country in which you reside.

Where required by applicable law, reasonable measures may be used to provide appropriate safeguards for international transfers of personal information.

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11. Children's Privacy

The Services are not intended to knowingly collect personal information from children below the minimum age required by applicable law without appropriate authorization.

If we become aware that personal information from a child has been collected in circumstances requiring parental or guardian consent without appropriate consent, we will take reasonable steps to delete the information.

Parents or guardians who believe that a child has provided personal information inappropriately may contact us through the support channels available through the Services.

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12. Tracking and Advertising

We do not use information collected through the Services for cross-app or cross-website tracking unless such practices are appropriately disclosed and the required permissions or consent have been obtained.

If advertising or tracking practices are introduced or materially changed in the future, this Privacy Policy and applicable privacy disclosures may be updated accordingly.

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the Services, our practices, technology, legal requirements, or other operational needs.

When changes are made, the "Last Updated" date at the top of this Privacy Policy will be revised.

Where required by applicable law, additional notice or consent may be provided for material changes.

We encourage users to review this Privacy Policy periodically.

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14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the support information provided within the Services or through our official support channels.

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